Archive for July, 2008

Life is Good

Thursday, July 24th, 2008

Today’s New York Times has an article about a company called Life is good, Inc. Similar to the smiley face of the 70s, this company produces a line of consumer goods, the most popular item being T-shirts it seems, that present a smiling figure named Jake who plays golf, drinks coffee, lounges around, etc. all presented over the tagline Life is Good. There’s even an organic line called Good Karma. Not surprisingly, in these hard economic times, Jake is doing quite well, thank you.

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In addition to selling products with this friendly fellow, the company holds Life is Good events where families get together and share simple pleasures like watermelon pit spitting and relay races. Money from these festivals go to charity.

All of this is great and I’m all for any company that does well by doing good and making people feel happy at the same time.

Yet again, though, we see here a great example of where religion is being outdone by the market. As one of the people quote in the Times notes, “It makes me remember that things are not so bad.” Isn’t that what religious symbols have traditionally done? Aren’t they meant to remind us that there is something bigger and more important than the trivial materialism that we are surrounded by? Have we totally obliterated the powerful symbols of religion? Is Jake the new Jesus?

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You decide.

Advertising Islam

Wednesday, July 23rd, 2008

For the last several days, the papers (notably a cover story on the The New Post) have been going on and on about ads that will promote Islam to subway-riding New Yorkers. The ads are from the Islamic Circle of North America. You can find out more about them at their Web site Why Islam?

The to-do, however, is not about the ads themselves (which from what I’ve seen are pretty innocuous — simple black and white type), but by the man who is promoting them. Siraj Wahhaj is a Brooklyn imam who was one of 170 unindicted co-conspirators in the 1993 World Trade Center bombing. CNN has gone so far as to report that these ads may be a form of terrorism.

Come on, people! First of all, these ads are going to appear next to ads for Dr. Zizmor’s dermatology services and lawyer services with 800#s. Does anybody really read those? Second, before an ad is ever placed the media company reviews it — thoroughly — with their attorneys. Believe me, if there was anything even remotely off or quirky about these ads, the subway company just wouldn’t have taken them. Finally, anyone who has studied the sociology of religion knows that people join a faith based on personal contact. Ask the Mormons if you don’t believe me.

At most, these ads may get people to talk more about Islam but it is unlikely that it will change the mind of anyone that sees them. Changing someone’s perception about such a complex topic cannot be achieved through by a couple of ads and a contact number. File this under the category of tempest in a teapot.

The Psychics are Coming, the Psychics are Coming

Monday, July 14th, 2008

Strolling through the television dial last week you couldn’t help but be slammed with one psychic show after another. The View devoted last Tuesday’s episode to examining psychic phenomena, A&E has promoting the heck out of their latest paranormal offering, Psychic Kids, and in conjunction with this many of these kids appeared on Larry King to tell of their wondrous abilities.

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I suspect some of the increasing interest in the topic is part of the ebb and flow as it relates to psychic abilities. Many of you may remember that after September 11th, there was a swell of interest in all things spiritual including psychics. Many people were distraught and thought this would provide a means to talk to their lost loved ones.

I’m all for trying to understand the mysteries of the world, but my skepticism increases continually as it relates to psychics. Just ask yourself this question: Has a psychic ever told anyone that their relative isn’t with them or that the person who has “passed over” is in massive pain and having a really lousy time on the other side? Of course not. There. I just saved you a lot of money.

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Even better than my analysis is an episode of Penn & Teller Bullshit called Talking to the Dead (this unfortunately is not available online) which systematically debunked one psychic after another. A couple of things they note to watch: 1) psychics always talk really fast (it makes it hard for the person being “read” to think and analyze), 2) people want to believe so they remember what was true and forget the rest, and 3) the psychics say the person died of chest pain or cancer. Well, duh. Ninety percent of people die from these ailments so the odds are really good the psychic will be “right.”

If you are interested in hearing more about psychics on TV and you are in the New York area, New York NATAS (the Emmy people) will be holding a seminar this Wednesday evening called “An Update on Psychic Programming.” The speaker will be Paul Shavelson, Executive Producer and Director of John Edward Cross Country. This event is open to the public (cost is $15). In the meantime, you can watch a little bit of John by clicking the link. Feel free to enjoy, or dissect, which is also quite fun.

Cause-Related Marketing (CRM) vs. Corporate Social Responsibility (CSR)

Monday, July 7th, 2008

Continuing on my discussion from last week. Here I look at the difference between cause-related marketing and corporate social responsibility. The blurring of these topics is where, I believe, the long-term consequences lie, particularly for faith communities.

There is a tremendous amount of confusion in the literature, and in the workplace, about what these terms really mean. Some people use them almost interchangeably, some consider cause marketing to be a subset of CSR, and some see them as different strategies altogether. While these definitions continue to be negotiated, I will provide what are considered to be the prevailing differences between the two.

According to marketing research firm Mintel, cause-related marketing (CRM) “is when companies partner with charitable organizations to help non-profits better achieve their goals. Cause-related marketing is attached to a media campaign, with money generated for the cause through the sale of products.” So an example here that many of you may be familiar with is Procter & Gamble’s support of the Special Olympics. Consumers buy P&G products and a percentage of the sale goes to the nonprofit.

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CRM actually began quite recently, in 1983, when American Express launched its campaign to raise money to restore the Statue of Liberty and Ellis Island. The campaign was incredibly successful. “The company promised to contribute one cent for every card transaction and $1 for every new card issued during the last quarter of 1983. American Express not only collected $1.7 million for the restoration effort – there was a 28 percent increase in use of their credit cards, not to mention massive press coverage and free publicity” (Stole, 2007). This appeared to be a win-win for everyone and other businesses jumped on the CRM bandwagon and spent increasing amounts of money to support these campaigns. In 2007, American corporations spent $1.34 billion on CRM campaigns. This is up from $733 million in 2001—an increase of 83 percent.

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More recently (Forbes suggests 2006) organizations began to tout Corporate Social Responsibility (CSR) in addition to CRM. This is in large part due to the “green” movement, where every company wants to promote that they are doing something to help the environment. But CSR is not new and in fact predates cause-related marketing by 30 years appearing in the literature in the 1950s. According to Harvard’s JFK School of Government “Corporate social responsibility encompasses not only what companies do with their profits, but also how they make them. It goes beyond philanthropy and compliance and addresses how companies manage their economic, social, and environmental impacts, as well as their relationships in all key spheres of influence: the workplace, the marketplace, the supply chain, the community, and the public policy realm.” Thus CSR institutionalizes what we used to call being a good corporate citizen—something corporations just did, not something they promoted.

Today, it’s not enough to simply be green; corporations broadcast that they are green and for good reason. In Cause for Concern: Results-Oriented Cause Marketing, Stephen Adler states that 77% of consumers polled changed their purchasing habits due to a company’s green image.” But CSR is not only about the environment. It is also about human rights issues, workplace issues, community impact, and ethical investing as the definition suggests.

To put it simply: if a media company decides to stop advertising unhealthy food to children and instead commits to promoting healthy eating, that’s corporate social responsibility. If, on the other hand, Media Company X partners with a food company to help feed hungry children that’s cause marketing.

These distinctions, however, have become blurred as corporate social responsibility is increasingly done with a marketing objective in mind. While corporations might have been good citizens in the past to comply with government regulations (so it is the rare company that ever did this out of the goodness of their heart), today corporations comply for the good of their pocketbooks.


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